Eight situations the system is built for, from the person asking a question at midnight to the programme covering a state. Each one links to the part of Alma it belongs to.
Antenatal care arrives in fragments: a clinic visit every few weeks, a WhatsApp group in between. Someone tracking a pregnancy can ask Alma what a given week brings, in Yorùbá, Hausa, Igbo or Pidgin, and get a plain-language answer with the source it came from. When a symptom needs a midwife and not a chat, Alma says so. A companion that follows the full term week by week is in active development.
Hypertension is managed in the gaps between appointments: a new dose nobody explained, a doubt about whether ogbono soup is fine with the salt in it. Alma answers both in plain language, and reasons about local food and locally stocked drugs rather than a foreign formulary. It also draws the line between readings that can wait for the next visit and readings that mean being seen today. Logged readings and reminders that carry the trend between visits are in active development.
A doctor seeing patients back to back writes the day's notes long after the consultations ended, from memory and a few lines on a card. Alma is being built to transcribe the consultation as it happens, structure it into a clinical note, and draft the billing code before the patient leaves the room, leaving the doctor to review and sign. The finished note will land in the patient's file rather than a paper stack.
A clinic seeing 40 patients in a day runs on paper: a card that has to be found, a queue with no visible end, claims reconciled after closing. Alma is building the platform underneath that day, so that records, scheduling, queue and billing sit in one dashboard and the file is on screen before the patient sits down. Connected facilities will be able to read a patient's record, with their consent, instead of starting the history from scratch.
In a lot of places the nearest clinic is a journey, and the first person asked about a fever is a neighbour or whoever runs the patent medicine shop down the road. Alma answers those questions in Pidgin, Yorùbá, Hausa or Igbo, at whatever hour they come up, and says plainly when something needs a clinic rather than advice. The interface is built to stay light enough for an old phone on a weak signal. Alerts about what is going around a particular area are in active development.
A state immunisation drive or an antenatal programme runs on numbers that arrive late and rarely reconcile: a paper register in one place, a spreadsheet in another, a report that lands after the quarter it describes. Alma is building the layer underneath, so a programme will be able to see its coverage as it happens, with consent and data protection built into how the records move. For the person in the queue the point is smaller and more immediate: their record will follow them between the facilities a programme touches, instead of starting over at each one.
Someone on an HMO plan often waits at the clinic while somebody phones to confirm their cover, and the clinic then waits weeks to be paid for the same visit. Alma is building the connection between the two, so eligibility will be answered at the desk and the visit will be coded and submitted as it is recorded. The person in front of the desk feels that as a shorter wait and a straight answer about what is covered.
An emergency in Lagos usually begins with phone calls: which hospital, which ambulance, who to tell. Alma is building a cascade that one tap will start, sending location to responders, alerting next of kin, and putting blood type and allergies in front of the receiving hospital before arrival. Until that ships, Alma still answers the first question, which is whether this needs a clinic now, so nobody is deciding that on guesswork.
Alma provides health information, not medical diagnosis.